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iTechArt Salesforce department: Driving Business Success

March 4, 2016
Salesforce is the dominant player in the CRM space, with over 87,000 success stories. It's the most trusted CRM system globally, used by the world's top organizations, including General Electric, Philips, Facebook, Burberry, and others.

Being among the best CRMs available, it still requires customization and development to fit ever-complex business needs. Our expertise in a broad range of software development areas is growing at a breakneck pace. Recently, a new Salesforce department united top engineers, 100% committed to leveraging the world’s leading CRM system. The department comprises a talent pool of over 15 seasoned developers with over 75 man-years of collective experience.

The engineers provide a wide variety of Salesforce development services including customization and integration solutions. Customization specialists code new modules, either business logic, Front End components, or both, utilizing APEX, Salesforce programming language. Salesforce experts use Front End frameworks and VisualForce, to enhance the look and feel of our customers’ Salesforce solutions. We integrate Salesforce with accounting systems, ERP systems, social media platforms, e-commerce platforms, or third-party software. The necessity of proper integration is obvious, as right information at one’s fingertips suggests making the best possible business decisions and gaining competitive edge. Besides, Salesforce engineers tailor custom applications on top of Force.com platform, automating the business processes – so that our partners can focus on innovation.  

Maximizing customers’ CRM investment is the priority of our Salesforce collaborations. iTechArt Salesforce department shares its vast experience with emerging and well-established businesses. The engineers provided one of our customers, Ecovent, a leading provider of heating, air conditioning and refrigeration solutions, with fine-tuned Salesforce assistance. Using APEX iTechArt implemented a bunch of crucial customized features; integrated CRM with company’s logistics system, which was one of the top requirements for effective Salesforce performance. We take pride in our long-lasting cooperation with prominent GAIN Capital (NYSE: GCAP), a pioneer in online forex trading. iTechArt specialists facilitated data processing and automated a wide range of business processes to eliminate possible bottlenecks of complex infrastructure. Such companies as eTouches, Next Caller, Architizer and others choose iTechArt as a reliable, highly competent Salesforce partner. Whether the customer is absolutely new to Salesforce or has been using it for long and aspires to customize an elegant solution, we are eager to help.

About Salesforce

Salesforce is the market and technology leader in on-demand customer relationship management.  It brings together all the customer information in a single, integrated platform that enables one to build a customer-centered business from marketing right through to sales, customer service and business analysis. Of its cloud platforms and applications, the company is best known for its Salesforce CRM product, which is composed of Sales Cloud, Service Cloud, Marketing Cloud, Force.com, Chatter and Work.com. Moreover, Salesforce created AppExchange, a custom application building and sharing platform. The company also has consulting, deployment and training services. The variety of Salesforce solutions has revolutionized the ways that customers manage and share business information. Currently Salesforce is actively building its technology in machine learning and big data analytics.

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