Salesforce services

When out-of-the-box Salesforce tools can’t do the job, iTechArt steps in as your go-to Salesforce service provider.

All sorts of Salesforce services

Whether you opt for Salesforce implementation services, an expert’s advice on the current state of your Salesforce instance, cloud deployment, or migration to Lightning Experience, we have it all covered.

Salesforce consulting

As a Salesforce consulting company, we connect CRM expectations and actual Salesforce capabilities. Our Senior Consultants support you in identifying the strengths and weaknesses of the system, detecting potential problems, along with prioritizing further improvements.

Salesforce implementation

We help you implement necessary Salesforce products/clouds, migrate data, and perform a series of integrations so you can innovate faster on Salesforce and boost digital transformation ROI. Here, we offer a bonus: end-user training and providing detailed documentation on the system capacity.

AppExchange app development

iTechArt has successfully passed Salesforce security reviews and assisted a number of clients in getting ISVforce or OEM partner status. We will be with you all along the way, from the design and deployment stage to AppExchange submission and post-release application support.

Salesforce managed services

In a business world dominated by change, the same should apply to Salesforce CRM. Our team helps you stay on top of the latest features and functions, choose Salesforce products that match your growth while aligning all stakeholders and delivering truly customer-centric experiences.

Marketing automation solutions

Leveraging the magic of Pardot and Salesforce Marketing Cloud, we automate your marketing pipeline unlocking the secret of generating warmer leads, keeping them engaged, and eventually closing a lot more deals.

Dedicated Salesforce teams

Our Salesforce specialists seamlessly integrate with your in-house sales department to connect your business processes to technology, customize and automate the sales cycle, and let you make more data-driven and insightful decisions.

Salesforce consulting: Blending cloud expertise

Automotive

FinTech

Media

Marketing and AdTech

Insurance

Education

Ecommerce

Healthcare

Nonprofit

Salesforce Cloud expertise: moving above the clouds

With Salesforce-certified solution architects and application development experts, we craft customer-centered solutions from the ground up and go way beyond deployment.

Sales Cloud

Sales Cloud is the go-to solution to manage leads and opportunities, forecast sales, and increase team productivity. Through cloud deployments and enhancements, our seasoned Salesforce experts can add all-purpose components and applications to unlock the hidden potential of your sales team.

Service Cloud

On-demand one-to-one communication reduces frustration over the services provided and helps instantly address customer needs. Our Service Cloud specialists are here to supercharge the existing solution or deploy a new one by adding Live Agent capabilities, setting up the right process of case management, or adding AI capabilities.

Marketing Cloud

For any marketer, there is nothing more valuable than being able to engage with the audience at the right moment and through the right channel. By bringing the Salesforce Marketing Cloud into play, the iTechArt team of Salesforce engineers put solutions to work for personalized email campaigns, mobile messaging, social media or advertising marketing automation.

Community Cloud

A carefully designed Salesforce Community Cloud revamps the way employees, partners, suppliers, and customers interact. Driven by the idea of connecting people in a whole new way, our squad of dedicated engineers create feature-rich websites and portals designed to serve as a central hub for all communication needs.

Health Cloud

Stay competitive while blazing new trails to more personalized care with the Healthcare Cloud. From Health Cloud implementation to overall patient management — our endeavor is to put things to work at scale.

Putting Salesforce to work

As a Salesforce consulting partner, we create a CRM roadmap for success with a blow-by-blow list of cloud, product, and application integrations. Here is how we ensure that Salesforce — powered by standard or custom-build functionality — performs at scale.

Requirements

Accelerate cloud adoption and digital transformation by sharing pains, vision of Salesforce environment, and business-critical products or clouds you’re planning to onboard.

Salesforce consulting

As a result of deep Salesforce ecosystem assessments, the Salesforce consultants provide a detailed optimization roadmap along with KPIs and measurement plans — all designed to streamline Cloud adoption.

Development

As a Salesforce development company, we customize and configure the system so you can take advantage of your data while putting automation at scale. From early-stage conception to final execution — our team of functional consultants is here to accompany you to Salesforce success.

Testing

Testing plays a crucial role in ensuring that everything was done right and all business needs are met. From Unit to Regression testing, we make the validation process painless while ensuring the system addresses pre-agreed upon requirements.

Release

Navigated by the best practices of Salesforce implementation and customization, we double-check that the delivered solution will be up and running at all times.

Continuous innovation

System release is not where our partnership ends. Our team continues adding enhancements and new features to increase the delivered Salesforce solution ROI.

1. Requirements

2. Salesforce consulting

3. Development

4. Testing

5. Release

6. Continuous innovation

Let’s get things rolling

We are flexible and respect our clients’ needs. Here is a list of cooperating models clients can settle upon when working with our team of Salesforce engineers.

Dedicated team

Full-time and highly-skilled engineers hand-picked in line with your project needs
Comprehensive knowledge of client’s Salesforce ecosystem and existing business processes
Flexible project scopes

Time and material

High flexibility on project scope and requirements
Development using Agile methodology
Transparent pay-as-you-go pricing model

Support packages

40, 80 or 120 hour packages to get professional Salesforce support whenever it’s required
Use-as-you-need services
Quick start and ramp up upon request

Fixed price

Precise project cost from day 1 to day X of solution release
Clearly defined and agreed upon deadlines before project kick-off
Minimized project risks