Salesforce audits

Identify, quantify, and maximize the growth potential of your Salesforce solution with our technical audit services.

Add value with iTechArt

Many companies invest in Salesforce, but that doesn’t mean that they’re maximizing its full potential. As part of a Salesforce technical audit, we identify where current system capabilities fall short in delivering the desired outcomes and provide feedback that informs next steps.

Optimize resources

With a Salesforce technical audit, you can identify which technologies or features you may need to sunset, consolidate, integrate, or adopt to future-proof your business.

Get a 360-degree view of the effectiveness of Salesforce

We don’t simply look at past events and create an audit report based on them; we examine your entire Salesforce ecosystem so you can improve your decision-making with proactive, practical, and forward-looking insights.

Signs you need a Salesforce technical audit

You’ve been using Salesforce for 3+ years

You leverage highly customizable solutions

You aim to maximize your in-house or external team's performance

Your business growth has slowed down

You have concerns about the system’s security, scalability, and fault tolerance

You want to integrate more business processes into Salesforce

What we can do for you

You’re sold on Salesforce Sales Cloud? Great! That’s when we come in. As a certified Salesforce partner, iTechArt offers end-to-end expertise, from initial consulting to Sales Cloud implementation to end-user training. Let us equip your business with a platform for an entirely up-leveled sales operation.

Security audit

Our Salesforce experts check your system’s privacy settings, sharing rules, and access options, diagnosing existing and potential security issues.

Performance audit

We test the limits of your Salesforce system to make sure it can be scaled without business interruption and at a competitive pace.

Business process audit

Our Salesforce technical architects assess whether your business processes are fully aligned with your strategic objectives and sufficiently integrated with Salesforce.

Overview of Salesforce technical audits

iTechArt Salesforce audits are conducted by senior technical consultants who specialize in the platform. Depending on your company’s current needs and the audit type, you define the project scope.

Code review

Manual code check within the Salesforce compliance framework
Assessment of the program logic, including analysis of classes, triggers, test classes, and standard Salesforce features

Infrastructure analysis

Detection of bugs in data access separation
Assessment of user licenses that correspond to the existing Salesforce functionality
Application architecture audit
Analysis of the installed packages
Upgrade to the latest Force.com version

Vulnerability scan

Analysis of automatic security check
Analysis of the system’s security (access to objects, availability of user groups, use of profiles and other Salesforce setups for record access control)

Not sure you make the most of your Salesforce?

Our consultants are ready to examine your current Salesforce CRM and provide solutions for improvement so you can maximize your ROI.

How a Salesforce audit works

Our Salesforce technical audits take just four steps.

Discovery

During a two-hour discovery session, we build your audit roadmap and identify the customer and employee experiences that can be optimized.

Audit

With sandbox access to your CRM, we can determine what keeps you from realizing the full value of your Salesforce investment — and how to move forward.

Reporting

Our team provides a detailed report on your system’s security vulnerabilities, maintainability, and scalability opportunities.

Project kickoff

Together, we discuss the audit results and next steps. As soon as you’re ready, we can kick off a full-scale project.

Why choose iTechArt

Top-tier talent

iTechArt is a Salesforce Consulting Partner
60+ certified Salesforce experts (and steadily growing)
8+ years of hands-on Salesforce experience

Customer-centric culture

Expertise in key Salesforce products and solutions
Full immersion into the client’s Salesforce ecosystem
Ongoing support during the entire audit process

Streamlined workflow

2 weeks from intro call to kick-off
5.6% attrition rate — the industry’s lowest
Full-cycle design and engineering services, in case you need more

Meet our Salesforce experts

Kate Rusakovich

Business Development Director

Kate brings 6+ years of experience working with Salesforce across 30+ business verticals. She’s responsible for establishing effective business development strategies and helping companies unleash their full potential through top-notch digital solutions.

Alex Skomyanov

Senior Technical Consultant and Delivery Manager

Alex is a Salesforce technical consultant with 5+ years’ experience in delivering and managing Salesforce projects. Backed by expert knowledge in sales, service, and marketing automation, he helps companies across various industries translate complex business requirements into comprehensive Salesforce solutions.