Consulting
We work with the client for as long as needed to put together a comprehensive list of project requirements and get fully aligned on expectations and project outcomes. As part of the process, we also advise on the most cost-efficient license type and the optimal product bundle.
Implementation and сustomization
Our team configures the default Salesforce instance according to functional and non-functional requirements, sets up the necessary user types, groups, entities, rules, policies, and flows. If necessary, we also perform customizations to adapt the system to the client’s business processes.
Integration
With years of experience in custom software development and Salesforce implementation and customization projects, we are fully capable of bridging the gap between Salesforce and any other system or data source. All our integrations are fully tested for end-to-end data security.
Migration of legacy applications
Our team offers a wealth of engineering talent for projects involving the migration of legacy applications and databases to the cloud. If you are still using an old student information system or an admissions management tool, our team will be able to recreate all or most of its functionality in Salesforce.
End-user training and support
Our client support team is always there to assist our clients with user onboarding, ongoing training, and long-term maintenance. With full project documentation at hand and deep understanding of the client’s needs, our support activities are always fast, precise and cost-effective.
Managed Services
Our SLA-based managed Salesforce service relieves you of the burden of monitoring and supporting your Salesforce-based solution. iTechArt will make sure that the system is always in great shape, supplied with the necessary resources, and working for your staff and students 24/7.
Consulting
Implementation and сustomization
Integration
Migration of legacy applications
End-user training and support
Managed Services