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since 2002 ———— All-in-one software teams ———— 1800+ Devs
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Digital transformation with Salesforce

As a custom software development company, we help our clients rethink the most fundamental aspects of their businesses, identify new opportunities for growth and take the first steps toward digital transformation.

Feel the force of digital transformation with iTechArt and Salesforce

Prepare your business for success
Digital transformation impacts every industry. Being surrounded by digital technology and digital innovations, today’s hyper-connected customer is always seeing more and more new possibilities. And if you can’t bring them, they’ll find someone else who can. So, if you want to sell smarter, scale the business, and become a customer success champion, you’d better up your game, too.
Our perspective
We at iTechArt believe that any innovative company should place its customers at the heart of the digital transformation strategy. To make superior customer experience possible and drive immense value, it’s critical to use tools that bring all-round clients’ info under one umbrella. CRM is the right digital transformation tool for staying in sync with customers, getting more prospects, and creating a fully digital and efficient sales process. And we are here to help you implement Salesforce — the world’s #1 CRM platform.
Finally no <span>spreadsheets</span>
Finally no spreadsheets
Up to 2x increase <span>in sales</span>
Up to 2x increase in sales
32% increase in <span>lead conversion</span>
32% increase in lead conversion
34% increase in <span>customer satisfaction </span>
34% increase in customer satisfaction
Up to 70% reduction <span>in manual work</span>
Up to 70% reduction in manual work
Finally no <span>spreadsheets</span>
Finally no spreadsheets
Up to 2x increase <span>in sales</span>
Up to 2x increase in sales
32% increase in <span>lead conversion</span>
32% increase in lead conversion
34% increase in <span>customer satisfaction </span>
34% increase in customer satisfaction
Up to 70% reduction <span>in manual work</span>
Up to 70% reduction in manual work

A journey of thousand digital miles in just 6 steps

Aligning Salesforce with your business model and goals, our certified experts support and guide you through the whole digital transformation journey.
Planning
Planning
Our technical consultants identify whether Salesforce is the right fit for the existing business. If so, we decide what Salesforce clouds/products are the best to cover all business needs.
Consulting
Consulting
We prepare a detailed Salesforce implementation strategy and roadmap including timelines, demo sessions schedule, system features, integrations, etc.
Development and testing
Development and testing
This stage is centered upon tailoring the system to the specifications and requirements: system configuration, data migration, setting up access levels and user role permissions, and many more.
User acceptance testing
User acceptance testing
The final system configuration and adjustments based on users’ feedback and suggestions for platform improvement.
Release
Release
The technical team is actively working on production instance release and user access mapping.
User training
User training
We organize end-user training and onboarding sessions to guarantee 100% system adoption.

Ready to digitally transform your business?

Backed by deep omnichannel and cross-domain expertise, we helped 50+ market leaders such as FOREX.com, Ruptly, CardPay, etc. unleash a huge force hidden within every single department and customer engagement. If you have equally ambitious plans, check out what iTechArt and Salesforce can do for your industry:
Marketing and sales
  • Ad campaigns automation
  • Better analytics tracking
  • Personalized targeting
  • Higher-quality leads and more closed deals
Retail and consumer goods
  • Delivering mobile, conversational service within one connected platform
  • Using analytics to improve customer success rates
Banking and insurance
  • Fast adjustment of banking operations to changing customer needs, risk control, etc.
  • Streamlining the loan application process
  • Enabling self-service for common inquiries
  • Maintaining trusted relationships with agents, policyholders, and brokers
Service
  • Delivering mobile, conversational service within one connected platform
  • Using analytics to improve customer success rates
Media
  • Rapid monetization of streaming content and digital media
  • Opportunity to easily acquire, retain and grow audiences with an AI-powered subscriber platform
  • Maximizing revenues through content rights sales
Healthcare
  • A 360-degree view of each patient
  • Highly customized care plans
  • Helps medical device and pharmaceutical companies collaborate and launch new products faster

Your go-to Salesforce implementation partner

360-degree experience
  • Well-versed in more than 30 business verticals
  • Expertise in all key Salesforce Clouds and products
  • A full immersion into the client’s Salesforce ecosystem and existing workflow
  • Full-cycle design and engineering services, in case you need more.
Client-first digital transformation
  • Various coop models and flexible project scopes
  • Working both on-site and remotely
  • Engineers are hand-picked in line with your core values, needs, and customer success strategy
  • All implementations are different and we treat each one as unique
Truly Salesforce-y team
  • 50+ Salesforce specialists with diverse expertise
  • 100% Salesforce certified Administrators, Developers, Consultants, and Architects
  • Offering internal courses for aspiring Salesforce developers as well as a continuous learning framework for employees
Proven Salesforce commitment
  • iTechArt is a Salesforce Silver Consulting Partner
  • 7 years of hands-on operation
  • An impressive track record of Salesforce training, both onsite and remotely
  • Close cooperation with Salesforce (knowledge sharing, joint publications, events, webinars, etc.)

Featured works

Freshly FoodTech Ecommerce
ClassPass Wellness Fitness
Zefr AdTech Media

Contact us

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