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iTechArt Group Online Privacy Policy

This Privacy Policy is effective between you, the User of this Website, and iTechArt Group, Ltd, the owner and provider of this Website. This Privacy Policy is applicable to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
General Terms

Definitions we use

Please read carefully the following definitions that are applied in this Privacy Policy:

Data — all information that you submit to iTechArt Group, Ltd via this Website;

Cookies — a small text file we place on your computer when you visit certain pages of this Website. More details about cookies and how we use them can be found in the clause Cookie Policy;

GDPR - the General Data Protection Regulation (EU) 2016/679;

iTechArt Group, Ltd., we or us — iTechArt Group, Ltd, incorporated in the United Kingdom, registered number 11825851, office address 30 Churchill Place, London E14 5RE, UK;

User or you — any third party that accesses the Website and is not employed by iTechArt Group, Ltd and not acting in the course of our employment or not engaged as a consultant or otherwise providing services to iTechArt Group, Ltd and visiting our Website in connection with the provision of such services;

Website — the website that you are currently visiting — https://www.itechart.co.uk.

Privacy Note

This Privacy Policy is created to regulate only the actions of iTechArt Group, Ltd and Users visiting this Website. It is not related to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

The Data Controller of your personal data according to the General Data Protection Regulation (“GDPR”) regarding our Website is: iTechArt Group Ltd, 6th Floor One London Wall, London, EC2Y 5EB, United Kingdom.

This means that iTechArt Group, Ltd outlines for what goals and how your Data is processed.

Data we collect

We may collect the following Data including personal Data submitted to this Website by you:

  • Name;
  • Contact information such as email addresses and telephone numbers;
  • Type of web browser you’re using and its version (collected automatically);
  • Operating system (collected automatically);
  • List of URLs starting with a referring site, your activity on this Website and the site you exit to (collected automatically).

How we collect this Data

Collecting your Data, we follow security practices and make sure that no third party can access your Data. Data we collect can be obtained in the following ways: Data is provided to us by you and Data is collected automatically.

Data provided by you

iTechArt Group, Ltd will collect your Data in a number of ways, including cases when you contact us through the Website, by telephone, email or any other means. In each case we collect your Data in accordance with this Privacy Policy.

Data collected automatically

When you are visiting our Website, we collect automatically the following Data:

  • Information about your visits to the Website. This information helps us to improve Website content and navigation and includes your dates of visits, time and frequency with which you access the Website and the way you use and interact with its content.
  • Data automatically gathered via Cookies in line with the cookie settings of your browser. For more information about Cookies and how we use them on the Website, see the section "Cookies".

Our use of Data

We may require any or all of the above Data so that we can provide you with the related services and experience when you use our Website. Specifically, Data we gather may be used for the following reasons:

  • Internal record keeping;
  • Improvement of our website;
  • Sharing via email details about our services described on our website that may be of interest to you.

In each case we use this Data in strict accordance with this Privacy Policy.

We may use your Data for the above purposes if we see that it’s necessary to do so for our legitimate interests. If you do not agree with this, you can get in touch with us (please check the section "Your Rights").

We do not collect personally identifying information such as your name, email, address or phone number from your visit to the Website, unless you intentionally file this through the "Contact Us" form and give us an explicit consent. In this case, we will collect your name (name and last name), email, address (optional) and phone number (optional). We will use this data to respond to your query and subsequently send you some promotional or informational emails. If you prefer not to receive these emails, an option to unsubscribe will be included in the message.

Keeping Data secure

We use technical and organisational measures to safeguard your Data. We store your Data on secure servers and keep them secure. Our technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this email address: hello@itechart-group.com.

Data retention

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

Please note that while using our Website you have the following rights in terms of your Data:

  • At any time, you have the right to request copies of the information we store about you, and/or to update or delete such information. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will explain the reasons for our rejection.
  • Right to restrict our use of your Data — you have the right to "block" us from using your Data or limit the way in which we can use it.
  • Right to data portability — you have the right to request that we move, copy or transfer your Data.
  • Right to object — you have the right to object to our use of your Data including where we use it for our legitimate interests.

To make any of the above-mentioned changes or withdraw your consent to the processing of your Data, please contact us: hello@itechart-group.com.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on its website at https://ico.org.uk/.

You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other right or remedy.

This Agreement will be governed by and interpreted according to the GDPR. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Links to other websites

iTechArt Group, Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations.

You may contact iTechArt Group, Ltd by email at hello@itechart-group.com.

This Privacy Policy has been effective since 18 November 2019.

Cookie Policy

This Website may place certain Cookies on the device you’re using to access this Website. Cookies are small text files that we place on your computer or the device you’re using to access this Website.

We use Cookies to improve your experience while using our Website. We also may use cookies to improve our range of services. iTechArt Group, Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

Before the Website places Cookies on your computer, you will see a message bar requesting your consent to set those Cookies. By giving your consent to place Cookies, you are enabling iTechArt Group, Ltd to provide a better experience and services to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

This Website uses both “first-party cookies” (i.e. cookies set by this Website) and “third-party cookies” (i.e. cookies set by any third party websites that provide service for this Website). We use “first-party cookies” to support the operation of the Website and keep it secure. We use “third-party cookies” for analytical, functional and advertising purposes.

There are two types of Cookies depending on how long they are stored, session (temporary) Cookies and persistent Cookies.

Persistent Cookies are stored on the user’s device to help remember information, settings, preferences or login credentials that the user previously stored. This helps to create a convenient and faster experience on the Website. These Cookies have a validity period granted by the web server. It means that they are active until you disable the consent to use the relevant cookies or change the settings of the browser or the social media service that provides them.

Session (temporary) Cookies are stored in the user’s computer memory when you visit the Website. Session cookies are erased once you close the browser.

We also classify cookies according to their purpose as functional, analytical and advertising. Below we provide a detailed description for each category.

Functional cookies

Functional Cookies are required for the Website. They store and receive information to provide you with the service or information you have requested. Functional Cookies help us protect and support our Website.

Provider
Cookie Name
Category
Validity period
Description
Intercom
_intercom-id-*
Functional
9 months
Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality.
Intercom
_intercom-session-*
Functional
1 week
Sets a specific ID for the user which ensures the integrity of the website’s chat function.
www.itechart.co.uk
csrftoken
Functional
1 year
Helps prevent Cross-Site Request Forgery (CSRF) attacks.
www.itechart.co.uk
__cf_bm
Functional
1 day
This cookie is used to distinguish between humans and bots.
HubSpot
embed/v3/counters.gif
Functional
Session
Used to implement contact forms on the website
www.itechart.co.uk
CookieConsent
Functional
1 year
Stores the user's cookie consent state for the current domain.

Analytical cookies

Analytical Cookies help us create traffic statistics and measure the effectiveness of the Website for further improvement. Every time you visit our Website, our analytic services generate Cookies that can inform us on whether you are visiting our Website for the first time and provide aggregate information about how our visitors use our Website. Your browser will let us know if you have these Cookies, and if not, we will generate new ones. It allows us to keep track of how many users we have and how often they visit our Website.

Provider
Cookie Name
Category
Validity period
Description
HubSpot
__hssc
Analytical
30 minutes
Identifies if the cookie data needs to be updated in the visitor's browser.
HubSpot
__hssrc
Analytical
Session
Used to recognise the visitor's browser upon reentry on the website.
HubSpot
__hstc
Analytical
13 months
This is the main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
Microsoft Clarity
_clck
Analytical
1 year
Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.
Microsoft Clarity
_clsk
Analytical
1 day
Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
Google Analytics
_dc_gtm_UA-#
Analytical
1 minute
To store number of service requests.
Facebook.com
_fbp
Analytical
3 months
To store and track visits across websites.
Google Analytics
_ga
Analytical
2 years
To store and count pageviews.
Google Adsense
_gcl_au
Analytical
3 months
Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
Google Analytics
_gid
Analytical
1 day
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Hotjar
_hjAbsoluteSessionInProgress
Analytical
Session
This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice.
Hotjar
_hjFirstSeen
Analytical
Session
This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website.
Hotjar
_hjIncludedInPageviewSample
Analytical
30 minutes
Used to detect whether the user navigation and interactions are included in the website’s data analytics.
Hotjar
_hjIncludedInSessionSample
Analytical
30 minutes
Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization.
Hotjar
_hjSession
Analytical
30 minutes
A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session
Hotjar
_hjSessionUser
Analytical
365 days
Cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
Hotjar
_hjTLDTest
Analytical
Session
Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
HubSpot
_hstc
Analytical
13 months
Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
HubSpot
_hubspotutk
Analytical
13 months
Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
Matomo
_pk_id.*
Analytical
13 months
Collects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.
Matomo
_pk_ses*
Analytical
Session
Track page requests from the visitor during the session.
Microsoft Clarity
CLID
Analytical
1 year
Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.
Google Analytics
_gat
Analytical
1 minute
Used by Google Analytics to throttle request rate.
Google
test_cookie
Analytical
1 day
Used to check if the user's browser supports cookies.
Intercom
intercom.played-notifications
Analytical
Session
Used by the website to determine which support notifications the user has been shown.
Google Analytics
collect
Analytical
Session
Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.
Microsoft Clarity
_cltk
Analytical
Session
Registers statistical data on users' behavior on the website. Used for internal analytics by the website operator.
Hotjar
hjViewportId
Analytical
Session
Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
HubSpot
__ptq.gif
Analytical
Session
Sends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.
linkedin.com
bscookie
Analytical
2 years
Used by the social networking service, LinkedIn, for tracking the use of embedded services.
linkedin.com
lidc
Analytical
1 day
Used by the social networking service, LinkedIn, for tracking the use of embedded services.
Youtube
YSC
Analytical
Session
Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
Youtube
VISITOR_INFO1_LIVE
Analytical
6 months
Tries to estimate the users' bandwidth on pages with integrated YouTube videos.
Youtube
yt-remote-device-id
Analytical
Persistent
Stores the user's video player preferences using embedded YouTube video
Youtube
yt-remote-connected-devices
Analytical
Persistent
Stores the user's video player preferences using embedded YouTube video
Youtube
yt-remote-session-app
Analytical
Session
Stores the user's video player preferences using embedded YouTube video
Youtube
yt-remote-cast-installed
Analytical
Session
Stores the user's video player preferences using embedded YouTube video
Youtube
yt-remote-session-name
Analytical
Session
Stores the user's video player preferences using embedded YouTube video.
Youtube
yt-remote-cast-available
Analytical
Session
Stores the user's video player preferences using embedded YouTube video
Youtube
yt-remote-fast-check-period
Analytical
Session
Stores the user's video player preferences using embedded YouTube video
Youtube
yt.innertube::nextId
Analytical
Persistent
Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
Youtube
yt.innertube::requests
Analytical
Persistent
Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
Microsoft Clarity
_Muid
Analytical
1 year
The functionality is to store and track visits across websites. Identifies unique web browsers visiting Microsoft sites.
Microsoft Clarity
ANONCHK
Analytical
1 day
This cookie is used by Microsoft for storing the session ID for a user.
Microsoft Clarity
SM
Analytical
Session
Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. .

Advertising cookies

Advertising Cookies make your online experience more personalized and help display more relevant ads. It allows us to find out whether you clicked on the ad, learn about the type of ads, how you interacted with the ad, and how much time has passed since it was clicked. It also helps us with targeted advertising based on the criteria such as web pages viewed, time spent on the Website and actions performed.

Provider
Cookie Name
Category
Validity period
Description
Google.com
__Secure-3PAPISID
Advertising
1 year
Creating a profile of the Website visitors’ interests to display relevant and personalised ads by retargeting.
Google.com
__Secure-3PSID
Advertising
2 years
Creating a profile of the Website visitors’ interests to display relevant and personalised ads by retargeting.
Facebook.com
_fbp
Advertising
3 moths
Facebook uses it to deliver a series of promotional products, such as real-time bidding from third-party advertisers.
Microsoft Bing
_uetsid
Advertising
1 day
Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.
Microsoft Bing
_uetvid
Advertising
16 days
Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
Google.com
1P_JAR
Advertising
1 week
Google websites display their own ads based on recent searches and previous interactions.
Google.com
ads/ga-audiences
Advertising
Session
Google AdWords uses it to re-engage visitors who are likely to become customers based on online visitors behaviour on websites.
linkedin.com
AnalyticsSyncHistory
Advertising
30 days
Used in connection with data-synchronization with third-party analysis service.
linkedin.com
bscookie
Advertising
2 years
LinkedIn social media service uses it to track the use of embedded services.
Facebook.com
c_user
Advertising
3 moths
Containing the ID of the currently logged-in user.
Facebook.com
datr
Advertising
2 years
Identifying the web browser used to connect to Facebook, regardless of the registered user. This type of cookie plays a key role in protecting Facebook and the integrity of the Website.
Facebook.com
fr
Advertising
3 months
Facebook uses it to deliver a series of promotional products, such as real-time bidding from third-party advertisers.
Google DoubleClick
IDE
Advertising
1 year
Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
linkedin.com
lang
Advertising
Session
Remembers the user's selected language version of a website. Set by LinkedIn when a web page contains an embedded "Follow us" panel.
linkedin.com
li_gc
Advertising
2 years
Storing visitors’ consent to the use of cookies for insignificant purposes.
linkedin.com
li_sugr
Advertising
90 days
Identifying browsers when the IP address does not belong to a specific country.
linkedin.com
liap
Advertising
1 year
Third-party domains use it to identify the registered status of the participant.
linkedin.com
lidc
Advertising
1 day
Optimising data centre selection.
linkedin.com
lms_ads
Advertising
30 days
Identifying LinkedIn members outside LinkedIn in specific countries for advertising purposes.
linkedin.com
lms_analytics
Advertising
30 days
Identifying LinkedIn members in specific countries for analysis.
google.com
NID
Advertising
6 months
Registering a unique identifier that identifies the user’s device that is repeatedly used. The ID is used for targeted ads.
google.com
pagead/1p-user-list/#
Advertising
Session
Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.
linkedin.com
RUL
Advertising
1 year
DoubleClick uses it to determine if your ad has been displayed correctly on the Website. This is done to increase the effectiveness of their marketing efforts.
Facebook.com
sb
Advertising
2 years
Providing information about the device used to view the website.
linkedin.com
sdsc
Advertising
Session
Signed cookies used to route the database to ensure consistency of all databases when making changes.
Facebook.com
spin
Advertising
3 moths
Containing social media credentials.
Microsoft Bing
SRM_B
Advertising
1 year 24 days
Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services.
Facebook.com
tr
Advertising
Session
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
linkedin.com
UserMatchHistory
Advertising
30 days
Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
Facebook.com
xs
Advertising
One session or 3 months, depending on the “keep me logged” settings.
Containing several parts of information separated by a colon (the colon is encoded with a value of% 3A for transmission).

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Disclaimer

This overview of cookies is a snapshot. iTechArt Group, Ltd strives to keep this list as up-to-date as reasonably possible. However, considering the dynamic characteristic of the internet and the many (external) parties involved, it is possible that not all current cookies are listed at all times.

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